| Cloudways | $722 | Unlimited | 60 GB | 20 GB | 2 GB | Unlimited | Free | Yes | Cloudways CDN @ $1 PER 25GB (per application) | Global | Cloudways WordPress Migrator, Other 3rd Party Migration Plugins, or One Managed Migration | Phone (Limited Hours), Email, Live Chat, Support Ticket | Yes | Yes | Yes | Yes | 6 hours Min | 4 Weeks Max | Yes | 7.1-4, 8.0 | MariaDB | Memcache, Redis, Varnish, Nginx | Yes | IP Allow/Block Lists, Bot Protection | Custom | Any migration plugin as well as direct access to files and database. | 100% SLA. Service Availability refers to Cloudways Platform Console and related services and in no case we are guaranteeing here the Service Availability of our Partner Cloud Providers. | Global | |
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| Performant Websites | $1250 | unlimited | 32 GB | 30 GB | 10 TB | 1 | included | No | Included | USA, UK, DE | Migration included | Email, Live Chat, Support Ticket | no | Included | No | Yes | hourly | one day of hourly, 7 days of daily, four weeks of weekly, six months of monthly | Yes | 8 | Percona | Redis, Nginx | No | 7G WAF | no. | On demand | SLA guarantees 99.99% availability. | USA & UK primary focus. | primary limitation is bandwidth. | |
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| Presslabs | $599+ | Unlimited | Custom, depending on site needs | 100 GB+ | Unmetered | Custom | Let's Encrypt included in the price | Yes | Unmetered, own CDN included in the price | backend - Europe & US, CDN - 6 locations on the globe. More locations available on request | Included in the price | Phone (24/7), Email, Dedicated Slack channel | Yes, on all plans | Multiple staging environments inlcuded | Yes | Yes | daily | 30 days | Yes | 7.4 | Percona | Memcache, Nginx, own WordPress caching solution | Yes | Available here: https://www.presslabs.com/docs/managed-wordpress/platform-specifications/security/ | Custom | Full backups available at any time | 100% | Global | PHP Workers - starting with 128/site |
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| raidboxes | 950€ | Unlimited | 64 GB | 40 GB | Up to 10Gbit | 1 | SSL (Lets Encrypt) is free for all domains. We can import custom certificates for a little charge | Beta | No. We are still working on a integrated CDN feature. | Falkenstein, Germany | We have a free migration service with 1:1 supporter help. | Live Chat | You can use git via SSH | There is a free staging feature which is currently in public beta | Yes | Yes | Nightly backups mostly between 3:00-5:00am. You can create manual backups, too. | 30 days for automated backups, unlimited for manual backups | Yes | PHP 7.2/7.3/7.4 | MariaDB | Nginx | Yes | We have several security features in our dashboard like a bruteforce prevention (called Login Protector) for the wp-admin login, UserAgent Blocker, IP Blocking (Whitelist and Blacklist Mode), CORS header editor, WP session eraser, xml-rpc blocker, tools to disallow wp core file editing and a way to stop user enumeration. Hacked websites are often detected by our staff or with the help incoming abuses. We have different ways to prevent a hacked website from doing malicious things like spamming mails or providing phishing content. Some of them can be deployed without having to shutdown the customers website. We always try to keep the websites up as long as possible. Of course there are cases where we absolutely need to take customers offline. In every case we try to get in touch with our customers by chat, mail or phone to get a good solution for them. If they are not able to fix their websites by themselves, we try to support them with knowledge, recommend WP experts or offer a in house malware removal for about 100€/hour. Besides the public available customer settings in the dashboard, we have several security setups running in the background. We have a custom malware detector which was developed by our team, a lot of software firewall setups, virtual root environments for customers, defined access levels/rights for our own staff to prevent damage and risk of curse. I think this topic is absolutely huge and should be discussed in slack maybe :) | Custom | You can easily download your backups or download all your files (including the whole wordpress core) using git, sftp or ssh. No need for annoying exports. Database backups are stored in the box backups and can be made manually using the "adminer" webinterface | We do not offer official SLAs but things are well written in our Terms & Conditions. When it comes to Server Uptime, we relay on the SLAs provided by our datacenter providers. | Currently most of our customers are coming from Europe. More specific, Germany. Our Dashboard is multilingual and should be usable from everywhere in the world. | |
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| Scaleforce powered by Virtuozzo | $1,279 | Unmetered | 96+ GB | Custom | Unmetered | Based on system resources | Let's encrypt | Yes | Integrated, 100GB free, 0.08 overusage | United Kingdom | Yes | Phone (Limited Hours), Email, Live Chat, Support Ticket | Yes | Clonning included | Yes | Yes | Daily | 14 days | Yes | PHP 8 | MariaDB | Redis, LS cache | Yes | WAF, DDoS, Brutal force protection | Virtuozzo DevOps | SSH, SFTP, GIT | 99.95% uptime | WorldWide | |
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| Servebolt | $528 | Dynamic Requests are set per plan | Unmetered | 25 | Unlimited | 30 | Digicert included | Yes | Accelerated Domains | New York, Amsterdam, London, Singapore, Johannesburg, Oslo, Dallas | Free | Phone (Limited Hours), Email | Yes, with automatic deployment | Unlimited | Yes | Yes | Nightly | Up to 30 days | No | PHP 7.4 and up | MariaDB | Redis, Nginx | Yes | Managed WAF, rate limiting, DDOS Protection, Apparmor, chroot, firewalled service access | Custom | Full access with SSH, SFTP and PHPMyAdmin | 99,9% uptime– reimbursement included, 100% guarantee uptime network and power SLA upgrade available. | Worldwide | | |
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| Servebolt Accelerated | $2490 | Dynamic Requests are set per plan | Umetered | Custom > 200 GB | Unlimited | 60 | Digicert included | Yes | Accelerated Domains | Digicert included | Free | Email, Live Chat | Yes, with automatic deployment | Unlimited | Yes | Yes | Nightly | Up to 30 days | No | PHP 7.4 and up | MariaDB | Redis, Nginx | Yes | Managed WAF, rate limiting, DDOS Protection, Apparmor, chroot, firewalled service access | Custom | Full access with SSH, SFTP and PHPMyAdmin | 99,9% uptime– reimbursement included, 100% guarantee uptime network and power SLA upgrade available. | Worldwide | | |
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| WordPress VIP | Starts at $2000/mo | Starting price allows for 2M http requests per month. Can grow from there at additional costs up to unlimited. | Unlimited | Unlimited | Unlimited | Starts at 1 application, which can be a multisite with no limits. Additional applications available for extra cost with no limit on how many we can support. | No additional cost | Yes | Integrated CDN. Included at no additional cost. | Origin data centers in Dallas, Northern Virginia, Los Angeles and Amsterdam. Datacenter presence in: Dallas, Northern Virginia, Los Angeles, Amsterdam, Singapore, San Jose (US), London, Sydney, New Jersey, Hong Kong, Tokyo, Miami, Seattle, Sao Paulo, Atlanta, Madrid, Vienna, Osaka, Johannesburg, Stockholm, Denver, Paris, Milan, Taiwan, Toronto, Mumbai, Chicago, Frankfurt | Yes. Included. | Support Ticket, Slack | Yes, included. | Yes, included. | Yes | Yes | Hourly | 30 days | Yes | PHP 7. | MariaDB | Memcache, Redis, Varnish, Nginx | No | These are pretty extensive. A good overview is here: https://wpvip.com/security/ | Custom | We've supported several customers doing this including helping them migrate their entire WordPress database. | We offer different SLAs. For uptime SLA we offer 99.9% and 99.95% SLAs. For support ticket SLAs we offer 60, 30 and 15 minute urgent ticket SLAs and 1 business day, 12 hr and 8hr non-urgent ticket SLAs. | Global | NA |
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